Dr. Joseph A. Puma Featured on Real AI Use Cases: Why Businesses Can’t Trust AI Without Human Oversight
Dr. Joseph A. Puma joins hosts Elizabeth Gearhart, Ph.D., and Richard Gearhart, along with fellow business leaders, for an insightful discussion on the growing role of artificial intelligence in business and healthcare.
During the roundtable, Dr. Puma shares his medical practice’s experience implementing AI-powered phone technology, including the challenges of automating patient communications. He also offers his perspective on the future of AI in medicine, raising important questions about patient safety, medical ethics, accuracy, and the importance of human interaction in healthcare.
The conversation explores why, despite its potential, artificial intelligence cannot replace clinical experience, professional judgment, and the personal connection between physicians and their patients.

